faq
faq

 

MASUMA Anti-Counterfeiting Label User Guide

 

Welcome to the MASUMA Product Authenticity Verification & Guide Page. This page is designed to help you quickly and accurately verify whether your purchased MASUMA parts are officially genuine using our security labels.

 

To guarantee product quality and premium after-sales service, we have upgraded to the latest anti-counterfeiting technology. Every genuine MASUMA product now comes with a dedicated security label.

 

Step-by-Step Guide:


1.Locate the Label

Find the anti-counterfeiting security label on the product.

 

2.Scratch the Coating

Gently scratch off the protective coating on the label.

 

3.Clear the QR Code

Ensure the coating over the QR code is completely and cleanly removed.

 

4.Scan & Verify

Use your smartphone apps (Browser, WeChat, Alipay, etc.) to scan the QR code and instantly retrieve the result.
Note: For the best result, please hold your phone steady while scanning.

 

 

5.Understand the Results

 

 

• If the scan result matches the first image above:
The security code has successfully passed verification, confirming the product is 100% genuine. Please use it with complete peace of mind.

 

 

• If the scan result matches the second image above:
This security code has been scanned multiple times. Please verify your purchasing channel carefully to safeguard against counterfeits.

 

 

• If the scan result matches the third image above:
The anti-counterfeiting verification failed, and the product is highly suspected of being a counterfeit. Please stop using it immediately, retain your purchase proof, and report it to us through our official channels.

 

Important Notice:


We are currently transitioning between our old and new packaging designs. As a result, four different styles of MASUMA anti-counterfeiting labels are currently circulating in the market. Please check and distinguish them carefully.
If you have any doubts or questions, please feel free to contact us.

 

share
Share title
MASUMA Homepage
Share link
http://www.masuma.com/home
Share title
MASUMA Homepage
Share content
Masuma was founded in 1998. Masuma auto spare parts co., ltd has its headquarters in tokyo, japan.it is an international auto parts enterprise integrating r&d andmanufacturing with independent intellectual property rights.
ffc88dccede2b28ec08b9e84c010de0d2422e3378d16d257c3fbc2773c0746e8
959a80928835620f9e5209f3fc72906e89acee1d86a3fd30c3bfa3c11e402410
17d16ec239902becdb38e76a6c50fca4ff7e3ac2a79587a52134012258884ef8
2121top